Employment Type : Full-Time
About The Role Team – Direct to Business Lead Generation Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 40 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Attention to detail Problem-Solving with a proactive approach to identifying issues and implementing solutions Good communication and organisational skills What this role is ...
Employment Type : Full-Time
ARE YOU THE ONE? Join us in driving Samsung’s mission to be the Number 1 manufacturer across UK and overseas contact centres. In this role, you’ll collaborate with senior leaders and channel partners to deliver strategies that enhance premium market share and customer experience. With a focus on identifying growth opportunities, managing key programmes, and fostering strong stakeholder relationships, you’ll play a pivotal part in ensuring operat...
Employment Type : Full-Time
ARE YOU THE ONE? Are you passionate about delivering exceptional customer experiences and driving success in a dynamic environment? We are looking for Contact Centre Experience Manager to play a pivotal role in ensuring Samsung is recognised as the Number 1 manufacturer across the UK and overseas call centres. In this exciting field-based role, you will collaborate closely with senior stakeholders, channel partners, and operational teams to deve...
Employment Type : Full-Time
Service Lead Location: Covering Bourne Service Clusters Hours: 38 Hours per week Salary: 26,600 PA Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on! You will be responsible for the day to day running and staff for our service called Northorpe , Blackthorn and Cedar Drive , these services are supported living services , and are locat...
Employment Type : Full-Time
About a career with Elis At Elis, we are dedicated to providing exceptional textile, hygiene, and facility solutions, and we believe our people are the key to our success. We’re looking for a passionate, results-driven Service Centre Manager to lead our customer service team and deliver an outstanding client experience that reflects our commitment to quality and innovation. In this role, you’ll be at the forefront of maintaining and enhancing ou...
Employment Type : Full-Time
We have an exciting opportunity for you to join a leading financial services company in Manchester. If you thrive in a dynamic environment and are passionate about enhancing contact centre operations, this role could be perfect for you! Our client is a top-tier financial services firm committed to excellence and innovation within their contact centre operations. They believe in fostering a supportive and dynamic work culture where your expertise...
Employment Type : Full-Time
VACANCY: CONTACT CENTRE TEAM MANAGER VEHICLE REPAIR BUSINESS MANCHESTER The Contact Centre Team Manager is an exciting opportunity for someone with call centre leadership experience to work closely with the Head of Motor Operations to take our clients business to the next level. The key purpose of the Team Manager is to lead the Repair team to delivery exceptional services to customers, exceed on contract KPIs and inspire its team members to ach...
Employment Type : Full-Time
Red Recruitment is recruiting a Contact Centre Trainer in Swansea to join our client, who provides support and solutions to their customers. The salary for this position is up to 30,000 per annum and is an onsite, permanent position. To be considered for this role you must hold a valid UK driving license and have access to your own vehicle. Benefits and Package for a Contact Centre Trainer: Salary: Up to 30,000 per annum Hours: Monday - Friday, ...
Employment Type : Full-Time
We are sourcing a Contact Centre Operations Manager to oversee the operations and performance of the contact centre team. The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experience. What we are looking: Proven experience in Contact Centre Operations Management or in a similar leadership role withi...
Employment Type : Full-Time
Job Purpose We are seeking a dynamic and motivated Team Leader to oversee the daily operations of our Contact Centre. In this key role, you will be responsible for driving team performance, ensuring KPIs are met, and fostering a culture of continuous improvement. You will also collaborate with prison contacts to enhance attendance and ensure operational efficiency. Key Responsibilities - Lead and Supervise: Oversee daily operations, ensuring the...