contact centre wfm planner Jobs - 2
Contact Centre WFM Planner
Holland & Barrett International Limited - Nuneaton
Employment Type : Full-Time
Job Type: Permanent Location: Hybrid Working with 2 days a week in Nuneaton Hours: 37.5hrs Salary: Industry Competitive To provide expertise in contact centre planning and schedule management to underpin delivery of performance, process efficiency and service quality. Working directly with departments and stakeholders to influence actions and activity to ensure effective ensure the efficient allocation and management of resource...
Resource Planning Manager
Michael Page Business Support - Manchester
Employment Type : Full-Time
A newly created role to be the first in setting up this planning function, ideal if you enjoy building processes, root cause analysis and data interpretation to positively make changes to meet customer demands then this could be the role for you! This role is a fixed term contract for 12 months Client Details We are seeking a seasoned Resource Planning Manager to join our dynamic contact centre team. This newly created role is pivotal in enhanci...