Employment Type : Full-Time
Job Description We're looking for an experienced Dynamics 365 CRM Manager to lead the ongoing development, optimisation, and integration of Microsoft Dynamics 365 CE. This is a key role driving a major digital transformation to enhance engagement, data quality, and operational efficiency. You'll work closely with stakeholders to ensure the CRM empowers teams to make informed, data-led decisions and deliver impactful services. Roles and Responsib...
Employment Type : Full-Time
Are you ready to lead change and inspire excellence as our new Customer Experience Manager? We’re looking for a transformational leader to take on a brand-new role as Customer Experience Manager—someone who can shape a high-performing team, drive operational excellence, and champion digital innovation. As our Customer Experience Manager, you’ll be an inspiring leader and a passionate champion of our customers. You’ll play a pivotal role in manag...
Employment Type : Full-Time
We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and ...
Employment Type : Full-Time
*********************Customer Support Manager********************** We have a great new opportunity for a Customer Support Manager working for a market leader within the HVAC sector. The company has been established for 60 years and continues to grow and flourish. This is a lovely and rewarding opportunity to work with a great team in beautiful modern offices situated in the heart of High Wycombe. Salary is 32K- 35K performance bonuses and many ...
Employment Type : Full-Time
Company Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and pu...
Employment Type : Full-Time
Customer Service Consumer Experience Leaderhip We’re Hiring: Customer Services Manager Love solving problems, scaling systems, and keeping customers seriously happy? We’re looking for a Customer Services Manager for Thrudark to support the team and make it run like a well-oiled, high-performance machine. Thrudark are a fast-growing brand that make premium products for people who don’t cut corners—and they expect the same from their customer expe...
Employment Type : Full-Time
Customer Success Manager - Shape the Support Strategy of a Global Sports Brand Why this role? You’ll inherit the reins of a small but mighty customer-care team inside a rapidly scaling consumer brand whose products fuel athletes and fans worldwide. Reporting directly to the COO, you’ll have the autonomy to redesign workflows, set and track SLAs, and turn fantastic service into a competitive advantage. What you will own ?? End-to-end customer exp...
Employment Type : Full-Time
Opportunity Are you a dynamic leader with a passion for transforming customer service teams and driving performance through data and innovation? We’re looking for a Customer Service Manager (CSM) to lead a fast-paced, high-volume contact centre team through an exciting period of cultural and operational change. Office based role, Newcastle upon Tyne Role As Customer Service Manager, you’ll be responsible for leading a large, high-energy tea...
Employment Type : Full-Time
This is an exciting opportunity for a CRM professional to play a pivotal role in shaping customer engagement strategies within a fast paced and growing business. In this role you will be responsible for developing and executing the CRM & loyalty strategy and working cross functionally to create and test landing pages. Client Details This is a permanent role within a growing FMCG Wellness business. They are now looking for a CRM expert to joi...
Employment Type : Full-Time
Full-time | Financial Services | CRM & Marketing Automation Are you a HubSpot expert ready to take full ownership of a CRM function and shape how it drives business growth? We're working with a high-growth financial services firm that operates across investments, corporate finance, and advisory-supporting sectors that make a real impact, including national security, healthcare, and infrastructure. They're now looking for a CRM Manager to lea...