Employment Type : Full-Time
Company Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and pu...
Employment Type : Full-Time
Opportunity Are you a dynamic leader with a passion for transforming customer service teams and driving performance through data and innovation? We’re looking for a Customer Service Manager (CSM) to lead a fast-paced, high-volume contact centre team through an exciting period of cultural and operational change. Office based role, Newcastle upon Tyne Role As Customer Service Manager, you’ll be responsible for leading a large, high-energy tea...
Employment Type : Full-Time
We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and ...
Employment Type : Full-Time
Customer Success Manager - Shape the Support Strategy of a Global Sports Brand Why this role? You’ll inherit the reins of a small but mighty customer-care team inside a rapidly scaling consumer brand whose products fuel athletes and fans worldwide. Reporting directly to the COO, you’ll have the autonomy to redesign workflows, set and track SLAs, and turn fantastic service into a competitive advantage. What you will own ?? End-to-end customer exp...
Employment Type : Full-Time
Full-time | Financial Services | CRM & Marketing Automation Are you a HubSpot expert ready to take full ownership of a CRM function and shape how it drives business growth? We're working with a high-growth financial services firm that operates across investments, corporate finance, and advisory-supporting sectors that make a real impact, including national security, healthcare, and infrastructure. They're now looking for a CRM Manager to lea...
Employment Type : Full-Time
Customer Service Consumer Experience Leaderhip We’re Hiring: Customer Services Manager Love solving problems, scaling systems, and keeping customers seriously happy? We’re looking for a Customer Services Manager for Thrudark to support the team and make it run like a well-oiled, high-performance machine. Thrudark are a fast-growing brand that make premium products for people who don’t cut corners—and they expect the same from their customer expe...
Employment Type : Full-Time
Customer Relationship Administrator Waltham Cross, Herts Salary: 30,000 pa Monday – Friday 40 hours per week The Customer Relationship Team plays a crucial role in delivering exceptional service, maintaining strong customer relationships, and ensuring customer satisfaction and loyalty. As the first point of contact for customer inquiries, complaints, and support needs, the team proactively addresses customer issues and contributes to an outstand...
Employment Type : Full-Time
CRM Manager Hybrid working (2 days onsite, 3 remote) Liverpool City Centre Very competitive salary Looking to make your mark in a business that's growing fast and investing big in CRM? Forward Role is working with a specialist insurance company with a strong B2C focus and a couple of B2B products in the mix. With over 40 years of success behind them, this business is now scaling fast, backed by serious investment in technology, CRM, and central ...
Employment Type : Full-Time
Job Title: Customer Journey Manager Location: Leeds Duration: 6 Months (Possibilty of extension) About the Role: An exciting opportunity has arisen to join our Change Delivery Team as a Customer Journey Manager within our Modern Workplace Platform! Modern Workplace is an enabling platform that provides the latest Tools & Technology to our colleagues. We pride ourselves on understanding the individual needs of our colleagues and use this know...
Employment Type : Full-Time
Customer Service Manager - Swimming Pool Industry - Competitive Salary - West Sussex As the UK's leading swimming pool retailer, we're riding a wave of success with consistent double-digit growth in a booming market. Our commitment to exceptional customer experiences has made us the go-to choice for pool owners nationwide. Now, we're looking for an exceptional Customer Service Manager to help us raise the bar even higher. The Custom...