Employment Type : Full-Time
1.Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2.Identify and address safeguarding concerns promptly and effectively. 3.Meet customer service standards and performance goals. 4.Respond to difficult and sensitive cases with empathy, patience, and resilience. 5.Deliver information services across multiple channels (telephone, online, email, and live chat). 6.Resolve service us...
Employment Type : Full-Time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user iss...
Employment Type : Full-Time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user iss...
Employment Type : Full-Time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user iss...
Employment Type : Full-Time
As an Employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment. You will develop strong relationships by encouraging, motivating and challenging your custo...
Employment Type : Full-Time
Role: Customer Service Advisor (Non-Voice) Salary: 23,810 benefits Location: Wythenshawe M22 (fully office based for 1st 3 months then potential to go hybrid) Employment Type: Permanent Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends This is an exciting opportunity for an experienced Customer Service Advisor to join my Wythenshawe based client on a permanent basis due to a period of growth for their business. The Custo...
Employment Type : Full-Time
Are you passionate about helping people and delivering exceptional service? At KT & Coe Recruit we are looking for a Customer Service Professional's to support our customers needs. You'll communicate with customers through various channels including our website, price comparison platforms, and over the phone to provide non-advised, regulated support and handle complex queries. KT & Coe Recruit are fortunate to work alongside a highly suc...
Employment Type : Full-Time
Ready to be part of something exciting? We're on the hunt for a dynamic Customer and Partner Services Coordinator to join our fast-growing operations team in the vibrant world of hospitality and leisure. If you're a confident communicator, tech-savvy multitasker, and thrive in a fast-paced environment, this could be your next big adventure. As we continue expanding across the globe, we need proactive problem-solvers who love working with people ...
Employment Type : Full-Time
Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job' Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc. Please note that this will be a single day time...
Employment Type : Full-Time
Your new company You'll be joining the existing permanent helpdesk team as part of our Hays temping team working within the public sector. Hours - 08:30 to 16:30 On site - Monday to Friday Start - 11th of August 2025 Duration - 2 Months Temp Your new role You will answer incoming queries via phone and email channels to effectively provide advice and solutions, duties include: Be contacted by phone and email to offer tailored advice. Support with...