Employment Type : Full-Time
Are you looking for the first stepping stone of your career , or perhaps you have some previous Physical Security Engineering experience and want a fresh new opportunity with a team that will support your personal & career growth. Either way, we want to hear from you…. ** No previous experience is required - full training and support will be provided if needed ** Role Info: Field Service Engineer (Both Trainee / Junior and More Experienced C...
Employment Type : Full-Time
About The Role Essential Roles & Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing customer support Respond to alerts generated by Claranet’s monitoring systems Generate tickets in response to alerts where human intervention is required to restore service Follow documented procedures and processes in managing customer tickets Assess the impact and urgency of tickets and gather the appr...