help desk analyst Jobs - 53
Technology Service Desk Analyst
The Works - Coleshill
Employment Type : Full-Time
Location Hybrid: 2-3 days in our Support Centre Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don’t just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagu...
Senior IT Service Desk Analyst
Unite Students - BS16FL
Employment Type : Full-Time
The Role At Unite Students, we create a Home for Success by leveraging technology to empower students to thrive in their university journey. As a Senior IT Service Desk Analyst, you will serve as a key technical expert within the IT Service Desk team, handling escalated issues and driving quality service delivery. Your role will involve managing complex incidents, providing guidance to the team, and supporting ongoing improvements to enhance ser...
IT Service Desk Analyst Apprentice
QA - CH49GB
Employment Type : Full-Time
Employer Description: GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions. With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify...
Help Desk Analyst
Metaskil Limited - Hatfield
Employment Type : Full-Time
Do you have excellent inter-personal and customer service skills? A good understanding of IT and a desire to carve a career in IT? Then we have a great opportunity for you. Working as part of a busy service delivery team, you will be the first point of contact for IT issues. Raising service tickets, providing basic IT solutions and escalating when necessary to second and third line support colleagues. This is an onsite role in Hatfield, Herts St...
Product Analyst
Compass Group UK & Ireland Ltd - B459PZ
Employment Type : Full-Time
Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. It’s an exciting time to join our digital team as we have developed an award-winning Omni Channel Digital Solution for food and drink ordering such as apps, kiosks and kitchen management systems and are at the forefront of deploying emerging technologies such as frictionless, AI tray scanning and robotics. We’re looking fo...
Product Analyst
Compass Group UK & Ireland Ltd - B459PZ
Employment Type : Full-Time
Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. It’s an exciting time to join our digital team as we have developed an award-winning Omni Channel Digital Solution for food and drink ordering such as apps, kiosks and kitchen management systems and are at the forefront of deploying emerging technologies such as frictionless, AI tray scanning and robotics. We’re looking fo...
IT Service Desk Apprentice
QA - NE981YX
Employment Type : Full-Time
As an apprentice Service Management Analyst (ICT Support) you will be deployed with our client organisations and get hands-on experience. You will get an opportunity to gain new skills by working alongside experienced staff from TCS and stakeholders from other client functions. What you’ll do at work: Work within Application Development and Maintenance (ADM) area getting exposure to a complex enterprise IT landscape with multiple technologies, p...
1st line support / help desk analyst
Metaskil Limited - Hatfield
Employment Type : Full-Time
Our blue chip client based in Hatfield, Herts is looking to recruit a 1st line Help Desk Engineer to support their busy service delivery team. This is an on-site role 5 days per week, candidates will need to live within sensible commuting distance of Hatfield. The role will be perfect for someone with excellent customer facing skills, as you will be dealing with first level responses and tickets from both internal and external customers. Basic M...
Service Desk Analyst
Avencia Consulting - LS14DL
Employment Type : Full-Time
The Opportunity: Are you looking to make a meaningful impact in IT Service Support? We are seeking an individual to join our team and provide 1st line IT support for employees in a dynamic and growing organisation. What's the role? If you're eager to make a difference, we'd love to hear from you. We believe that when we unlock our full potential, we help others do the same. Join a global community of optimists and problem-solvers where you'll be...
Service Desk Analyst
Claranet Limited - GL43RT
Employment Type : Full-Time
About The Role Essential Duties and Responsibilities: Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved qui...