it service desk team lead Jobs - 116
IT Service Desk Manager
In Technology Group Limited - North Yorkshire
Employment Type : Full-Time
Service Desk Manager - York - 45,000 Role: IT Service Desk Manager Area: York Salary: 45,000 Hybrid We are currently recruiting for a Service Desk Manager for our MSP client. As the Service Desk Manager, you will be responsible for overseeing the day-to-day operations of our client's Service Desk team, ensuring a high level of customer satisfaction and efficient resolution of IT incidents and service requests. Key Responsibilities: Lead a team o...
IT Service Desk Manager
Xact Placements Limited - Reading
Employment Type : Full-Time
Overview Lead and manage my client’s IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients. Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations. Key Responsibilities Oversee incidents and requests, acting as the escalation point for critical issues. Manage major incidents, change management, and capacity planning. Ensure opti...
IT Support Lead
Crimson - Stoke-on-Trent
Employment Type : Full-Time
IT Support Lead Stoke on Trent - 2-3 days on site per week 40,000 per annum Exciting opportunity for an IT Support Lead to ensure the smooth running of day-to-day service operations, including the proactive management of IT services and the IT support team. Key Responsibilities: Support the incident management process, ensuring timely and effective resolution of IT issues, minimizing impact on business operations. To provide direction and consul...
IT Service Desk Manager - Hybrid
Robert Walters - Manchester
Employment Type : Full-Time
The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. You are proficient in using a service desk ITSM system and have previously worked to a 2nd line level, demonstrating your tech-savvy nature. You will have strong presentation skills allowing you to communicate effectively, while your ability to motivate performance and lead high-performance teams showcases your ...
Service Desk Team Lead
In Technology Group Limited - Chelmsford
Employment Type : Full-Time
Job Description: Service Desk Team Lead Location : Chelmsford (Full-time Onsite) Salary: 45,000- 50,000 per annum (DOE) Industry : Legal Sector About the Role We are seeking an experienced and motivated Service Desk Team Lead to oversee the day-to-day operations of our Service Desk at a prestigious law firm in Chelmsford. This is a hands-on leadership role requiring strong technical expertise, excellent communication skills, and the ability to i...
Service Desk Team Lead
Ashdown Group - London
Employment Type : Full-Time
A growing business based in West London is seeking a technically adept and hands-on IT Service Desk Team Lead to oversee the IT Helpdesk, ensuring efficient and effective IT support to all users globally. You'll provide guidance and support to the Helpdesk Team to ensure high levels of performance, whilst developing and implementing policies, procedures, and best practices. From a technical standpoint you’ll manage escalations and complex ...
Service Desk Team Lead
FPSG Connect - Hoddesdon
Employment Type : Full-Time
I am working with an established pharmaceutical company to recruit an IT Service Desk Team Lead based onsite in their Hoddesdon offices. Leading a team of 4, you will be responsible for providing coaching, mentoring, and performance feedback to support their professional development and success. Additionally, you will be an escalation point for complex IT Support queries. Requirements: Proven experience as a Team Lead for an IT Service Desk Expe...
Lead IT Support Lead
Fynity - SN28AD
Employment Type : Full-Time
Lead IT Support Engineer - We are on the lookout for a Lead IT Support Engineer to join the team of a globally recognized Fintech business that is at the forefront of Technology innovation. If you’re looking to make a real impact while advancing your career in IT, this is the role for you. The Role: As a Lead IT Support Engineer , you’ll play a pivotal role in ensuring smooth IT operations across the organization. You’ll manage...
Service Desk Team Lead
DCS Recruitment - Bishop's Stortford
Employment Type : Full-Time
A leading MSP working at enterprise solutions echelon is looking for an experienced Service Desk Team Lead ; playing a pivotal role in supporting your team of 4 Service Desk Engineers by providing guidance on both process-related and technical queries. You will work closely with your team to ensure high-quality service delivery, developing and implementing strategies for continuous improvement in client relations and support processes. Ideally, ...
IT Support Team Leader
Adria Solutions - Rochdale
Employment Type : Full-Time
IT Support Team Leader A fantastic opportunity has opened up for an experienced IT Support Team Leader to join my client, a prominent organisation within its sector. This hands-on role lets you take charge of the IT Service Desk, ensuring smooth and effective service delivery. Role Overview As the IT Support Team Leader, you will manage the IT Service Desk, handling all service requests and incidents with a focus on prompt resolution. As the key...