itil operations manager Jobs - 64
Service Delivery Associate
Bechtle UK - NN47BH
Employment Type : Full-Time
Service Delivery Associate As a Service Delivery Associate at Bechtle you will working within our Shared Delivery Hub. You will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests and issues. This role serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibil...
Service Desk Manager
Nigel Wright Group - Newcastle Upon Tyne
Employment Type : Full-Time
About the Role: The Service Desk Manager oversees the daily operations of the IM&T Service Desk, ensuring timely and efficient resolution of IT incidents and service requests. This includes managing the service desk team, setting performance targets, and improving team productivity and service quality. The role is responsible for maintaining user satisfaction by ensuring effective first-line resolution, timely communication, and restoration ...
Change & Release Manager
Network IT - Buckingham
Employment Type : Full-Time
Change & Release Manager / SC Clearance / Milton Keynes / Outside IR35 / 395 per day / Hybrid / 6 months My client is looking for a Change & Release Manager who will manage the support, coordination and administration activities required to ensure releases are smoothly delivered into live operations. The role will involve relationship building with both the customer and internal stakeholders to help transition releases and remediate iden...
Help Desk Manager
OCC Computer Personnel - Stoke-on-Trent
Employment Type : Full-Time
IT Help Desk Manager, Microsoft Stack, O365 Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st / 2nd line support ensuring the day-to-day efficient operation of the IT technical support team in a bustling, fast paced, highly collaborative environment , generating around 4-5k tickets per month! Techstack: Microsoft Techstack,...
Help Desk Manager
McCarthy Recruitment Ltd - Stafford
Employment Type : Full-Time
IT Helpdesk Manager - Lead a High-Performing IT Support Team Location: Staffordshire (Office-based with occasional travel) Type: Full-time Salary: 50,000 - 60,000 Excellent Benefits Ready to Lead, Inspire, and Drive IT Excellence? Are you a passionate IT leader who thrives in fast-paced environments and loves empowering teams to deliver exceptional service? Our client is looking for an IT Helpdesk Manager to take the reins of a high-performing s...
Salesforce Service Manager
INTEC SELECT LIMITED - EC4N6JD
Employment Type : Full-Time
Service Manager / Salesforce – Remote (UK-based) – Circa 71K Benefits I'm working with a high-growth SaaS scale-up that operates within a highly regulated industry, and they're currently looking for a hands-on Service Manager with deep Salesforce experience to join their team. My client is seeking someone who understands the nuances of service delivery in a regulated environment and can bridge the gap between business operations, support, and te...
Service Delivery Manager
Reed - NE16UF
Employment Type : Full-Time
You must be fully eligible to work in the UK and be able to travel into the office 3 days PW to apply for this role A leading organisation is seeking a Service Delivery Manager to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibil...
Head of Technology Operations
Morgan Law - London
Employment Type : Full-Time
Morgan Law are currently supporting a Charity in Central London who are seeking a Head of Technology Operations for a 6 month fixed term contract. The Interim Head of Technology Operations is the lead technology expert for the organisation. They will ensure the core central technology operations run smoothly. This role manages an IT Outsourcer and other suppliers as well as ensuring the provision of devices, telephony and local equipment is robu...
Senior Network & Infrastructure Manager
Fusion People Ltd - London
Employment Type : Full-Time
Senior Network & Infrastructure Manager - FTSE Food & Beverage Company - Contract Central London | Hybrid Working Model Our client, a leading FTSE-listed Food & Beverage company, is seeking a Senior Network & Infrastructure Manager on an initial 3-month contract basis. This critical role will be managing global teams of Cloud, Network, and Microsoft 365 Engineers to deliver high-performing, secure, and resilient infrastructure se...
IT Helpdesk Manager
The Portfolio Group - Horley
Employment Type : Full-Time
I'm currently partnering with a rapidly growing, forward-thinking organisation that's investing heavily in digital transformation - and they're on the lookout for an experienced Helpdesk Manager to lead their internal IT support function. This isn't just a "keep the lights on" kind of role. You'll be front and centre in driving operational efficiency, supporting end-users, managing change requests, and helping shape an IT environment b...