Employment Type : Full-Time
ITSM Consultant / Manager - Contract - 12 months rolling - German Speaking - Cloud Explore Group has been fortunate enough to partner with a global technology brand who has built a brilliant reputation when it comes to providing market leading digital transformation solutions across a variety of different verticals such as banking, retail, automotive, government, insurance and more. The Role: Due to project demands, our client is now looking to ...
Employment Type : Full-Time
Your new company Join a leading consultancy firm, where you will have the opportunity to work with a prestigious client to design and implement Service Configuration Management practices. This is an exciting opportunity to be part of a dynamic and innovative team. Your new role As an ITSM Consultant specialising in Configuration Management, you will lead the design and implementation of Service Configuration Management practices. Your responsibi...
Employment Type : Full-Time
Your new company We are seeking a knowledgeable ITSM Consultant with a focus on Service Desk and Request Management to lead the design and implementation of these practices for a prestigious client. This role will involve establishing a new service desk that enhances user experience through innovative channels and developing a Request Catalogue that improves access to services for the user community. Your responsibilities Define and communicate ...
Employment Type : Full-Time
Your new role We are looking for a skilled ITSM Consultant with expertise in Incident, Monitoring, and Event Management to spearhead the design and implementation of these practices for a prestigious client. This position will focus on creating effective Event Plans, driving performance improvements, and developing a comprehensive Practice Roadmap. Your responsibilities include (but are not limited to): Define and communicate the overall mission...
Employment Type : Full-Time
Role Overview We are seeking an experienced ITSM Consultant with a focus on Service Level Management and Measurement and Reporting to lead the design and implementation of these practices for a prestigious client. This role will involve establishing Service Level Agreements (SLAs) aligned with business services, underpinning agreements, and Experience Level Agreements (XLAs) to enhance the overall IT service experience. Additionally, you will de...
Employment Type : Full-Time
ServiceNow Consultant – 3 months – London My customer is seeking a skilled and motivated ServiceNow Consultant to join their team. In this role, you will be responsible for configuring, integrating, and administering the ServiceNow platform to support their IT Service Management (ITSM) and process automation goals. Your expertise will ensure the platform operates perfectly in tune with the business, delivering efficient services and optimised pr...
Employment Type : Full-Time
ServiceNow Technical Consultant. Belgium based - Dutch speaker. Salary negotiable. I am recruiting on behalf of a Belgium based ServiceNow partner who are looking to build their ServiceNow team on the back of a period of continued success. The technical Consultant must be able to speak Dutch. To also be successful in this role we are looking for: Working experience with ITSM processes and tools Experience of ServiceNow, ideally of implementation...
Employment Type : Full-Time
Your new role The Problem Management Lead has two main areas of focus: Practice Ownership and Operational Management. In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation. This ensures that these practices consistently add value by aligning with ITIL best practices and organisational objectives. The role involves leading process development...
Employment Type : Full-Time
Your new role As an ITSM Consultant specialising in Configuration Management, you will lead the design and implementation of Service Configuration Management practices. Your responsibilities will include defining the mission, roadmap, goals, and objectives of the practice, engaging and managing stakeholder relationships, and ensuring consistent execution of the service across the organisation. You will also be responsible for establishing data m...
Employment Type : Full-Time
ServiceNow Developer – 3 months – Bristol My customer is seeking a skilled and motivated ServiceNow Developer to join their team. In this role, you will be responsible for configuring, integrating, and administering the ServiceNow platform to support IT Service Management (ITSM) and process automation goals. Your expertise will ensure the platform operates perfectly in tune with the business, delivering efficient services and optimised processes...