itsm consultant measurement, reporting and service level mgmt Jobs - 3
ITSM Consultant Measurement, Reporting and Service Level Mgmt
Hays Specialist Recruitment Limited - Milton Keynes
Employment Type : Full-Time
Role Overview We are seeking an experienced ITSM Consultant with a focus on Service Level Management and Measurement and Reporting to lead the design and implementation of these practices for a prestigious client. This role will involve establishing Service Level Agreements (SLAs) aligned with business services, underpinning agreements, and Experience Level Agreements (XLAs) to enhance the overall IT service experience. Additionally, you will de...
ITSM Consultant Service Desk and Request
Hays Specialist Recruitment Limited - Milton Keynes
Employment Type : Full-Time
Your new company We are seeking a knowledgeable ITSM Consultant with a focus on Service Desk and Request Management to lead the design and implementation of these practices for a prestigious client. This role will involve establishing a new service desk that enhances user experience through innovative channels and developing a Request Catalogue that improves access to services for the user community. Your responsibilities Define and communicate ...
ITSM Consultant Incident, Monitoring and Event Management
Hays Specialist Recruitment Limited - Milton Keynes
Employment Type : Full-Time
Your new role We are looking for a skilled ITSM Consultant with expertise in Incident, Monitoring, and Event Management to spearhead the design and implementation of these practices for a prestigious client. This position will focus on creating effective Event Plans, driving performance improvements, and developing a comprehensive Practice Roadmap. Your responsibilities include (but are not limited to): Define and communicate the overall mission...