1st&2nd Line IT Support Specialist - Pembrook Resourcing : Job Details

1st/ 2nd Line IT Support Specialist

Pembrook Resourcing currently have an exciting role for a 1st/ 2nd Line IT Support Specialist

with one of our clients, A well renowned dealership group within the area!

Overview

As our IT Support Specialist (1st/2nd Line), you’ll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects. This is more than a support role; it’s your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented

Responsibilities

• Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff.
• Perform regular hardware and network checks to ensure optimal performance and security across all systems.
• Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
• Troubleshoot and resolve IT issues efficiently to minimise downtime.
• Secure and maintain local networks, ensuring compliance with data privacy regulations.
• Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
• Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.

The Individual

• 5+ years of experience in IT support, development, or a similar technical role.
• Proven problem-solving skills with a proactive approach to managing and improving IT systems.
• Strong communication skills, with the ability to explain technical concepts to non-technical staff.
• Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity.
• Knowledge of network management, virtualisation, and intranet systems.

What we offer

• Competitive salary, reflecting your experience and leadership potential.
• An opportunity to work at a company recognised as a 'Best Place to Work 2024’, where innovation, collaboration, and employee well-being come first.
• A key role in leading impactful IT projects, shaping the future of our technological landscape.
• Professional development opportunities, with a clear path to grow and lead within the organisation.
• Ready to take the next step in your career? Apply now to join Saxton 4x4 and lead the transformation of our IT department!

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!