1st/ 2nd Line Support Engineer Networking/ Linux - Ernest Gordon Recruitment Limited : Job Details

1st/ 2nd Line Support Engineer (Networking/ Linux)

Gravesend

£40,000 - £45,000 + Great Company Training + Company Benefits + Pension + Holiday

Are you a 1st/ 2nd Line Support Engineer looking to join a leading team focused on navigation systems and operational excellence who offers training and a close-knit team for personal development helping you progress technically within your career?

On offer is a great opportunity to join a close-knit, innovative company known for maintaining vital navigation systems. You'll work with cutting-edge technology, contribute to safety and service excellence, and enjoy a collaborative environment with clear paths for progression in the maritime industry.

You'll have full access to a range of company-funded training programs designed to support your growth, including assistance in obtaining security clearance and multiple technical qualifications. These opportunities ensure continuous skill development, keeping you updated with the latest industry standards and technologies.

In this role, you'll manage the helpdesk, provide 1st and 2nd line support, and ensure navigation systems meet performance and security standards. You'll handle tickets, collaborate with senior engineers, and support asset replacements. Ideal for someone with skills in IP networking, Windows OS, and security systems, this is a great opportunity to grow in a customer-focused, innovative environment.

This role would suit a 1st/ 2nd Line Support Engineer looking to join a leading team focused on navigation systems and operational excellence who offers training and a close-knit team for personal development helping you progress technically within your career.

The Role

• Lead the helpdesk, managing tickets for timely issue resolution
• Provide 1st and 2nd line support for navigation systems
• Assist with asset replacements and system upgrades

The Person

• IT service delivery and troubleshooting experience
• Knowledge of IP networking, Windows OS, and security
• Located near or easily commutable to Gravesend

Keywords: Support Engineer, Navigation Systems, IT Helpdesk Engineer, Maritime Industry, 1st Line Support, 2nd Line Support, Engineer, London, Gravesend, Chelsea, IT, Support, Kent, Dartford, Basildon, Maidstone, Swanley

Reference Number: BBBH1571

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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