1st / 2nd Line Support - Law Firm - Urgent - eTech Partners : Job Details

We are recruiting for our client, a leading Law firm for an 1st / 2nd Line Support Analyst.

This position truly offers career progression.

Hybrid Working - 3 days in the office and 2 days WFH

The role

• Provide 1st and 2nd line support (via phone, email, and in person).
• Log support tickets and manage incidents.
• Responsible for onboarding/off boarding (joiners, leavers and movers) within the business through the use of Active Directory
• Build laptops and smartphone handsets, and host inductions for new employees.
• Proficiency in Windows 10,11, Microsoft 365, and Active Directory user management.

Who are we looking

• Excellent communication skills
• Excellent troubleshooting and problem-solving skills.
• Ability to work effectively in a fast-paced professional environment.

On offer is great amount of training, and personal and professional development.

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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