1st Line Network Engineer - Neoci Ltd : Job Details

Summary: We are seeking a dynamic and innovative individual with a passion for learning to join our team as a 1st Line Network Engineer. In this role, you will have the opportunity to design, implement, and maintain our expanding network infrastructure. As a member of our dedicated team, you will collaborate on creating scalable, reliable, and efficient network architectures that align with our business goals and service level agreements.

This position is within the Network Operation Centre team at the company offering technical support for LAN/WAN and reporting directly to the Network Services Team Leader. We are looking for candidates with at least three years of experience in delivering Fortinet/Cisco and/or Juniper WAN and LAN solutions. Familiarity with essential tools like PRTG and Visio is a must, while knowledge of VMWARE technologies is advantageous.

Your responsibilities will encompass a diverse range of tasks for our clients, including resolving trouble tickets, designing systems, implementing solutions, and providing ongoing support. You will play a pivotal role in developing detailed configuration designs, testing implementation plans, and facilitating integration to ensure successful project delivery. Additionally, you may contribute to pre-sales activities, participate in pre-build stages, and provide initial on-site support, all while maintaining a primary office-based role with occasional visits to customer sites or Data Centres.

We encourage applicants who are enthusiastic about advancing their careers in network engineering. We’re not looking for perfection but someone who is enthusiastic with an aptitude for learning. So, if you tick one or more of the boxes we want to hear from you. Join us in shaping the future of our network infrastructure and making a meaningful impact in the technology sector.

Role Specific Responsibilities:

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure specific Role responsibilities continued: