Job Location : North London, UK
Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills?
Do you have experience of working for an IT Support company (MSP)?
Are you keen to progress your career within a fantastic, supportive company who are really going places?
If so, we have a fantastic opportunity for you!
Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients;they recognise that IT isn’t all about computers - It’s about developing personal relationships and becoming a reliable partner. Their aim is to make their clients’ IT work in the best way for them.
Salary: £35,000 - £45,000
Location: Finchley, with a hybrid working option with 3 days in the office
Hours: Monday to Friday, 8.30 am - 6.00 pm
Senior Engineers are strong in all the most common and popular technologies as well as some of the more mature ones. In addition to strong technical aptitudes, backed by at least 5 years of hard core, "in the trenches experience", this person is a powerful communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. The pace and demands in this environment are usually much greater than an "in-house" IT position, so the successful individual should be prompt and/or know the importance of communicating ETA's to clients. This person should be skillful at pre-project/work-briefings with each client on each project; as a result you should then be able to execute, with a high degree of success, in integrating and/or solving problems in environments rich in Microsoft 365, Microsoft Server, Exchange, SQL, IIS, Cisco Internetworking, VPNs, firewalls, backups, Linux, UNIX and more.
Do you have the required technical knowledge & experience?
o non-Cisco Network and Firewall Technologies
o Microsoft Windows Server, and SQL Server
o Working Knowledge of Wireless Technologies
- Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
- Cisco Switching/VLAN/Routing/Firewall Support
- Mobile Messaging Technologies Support
- Server Hardware Technologies (CPU/RAID/SCSI) Support
- Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
- Other experience wanted include: Meraki’s, Apple devices, Azure, Cloud, and security stack
Responsibilities for the 2nd Line Support Engineer:
Key words: Meraki’s, Apple devices, Azure, Cloud, security stack, Office 365, VLAN, Routing, CPU/RAID/SCSI, VPN, MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),
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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
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Salary : 35000 - 45000
Apply Now!