2nd Line Support Engineer - RaptorTech Recruitment Ltd : Job Details

Due to a new company acquisition I have an exciting new role for a 2nd Line Support Engineer to work with a successful and scaling business in the Liverpool area.

Working on a hybrid basis (3 days in office and 2 days remote) you will provide face to face and remote 1st / 2nd line support to the newly acquired company. Alongside this you will take the lead on the project to audit / understand their current IT infrastructure and then help to migrate them across to their new parent businesses IT systems.

To be successful it is likely that you will have:

• 2 years' working in a 2nd line role
• A sound knowledge of cloud technologies, particularly Office 365 & Azure
• Networking fundamentals
• Excellent communication skills - customer centric
• Ideally qualified in ITIL v3 / v4 with Microsoft certifications

In return they are offering:

• A salary of up to £35,000
• Annual bonus
• 25 days plus bank holidays annual leave
• Hybrid working
• Company pension

If you feel you have the skills necessary to be successful, and would like to find out more, please apply now