2nd Line Support - Proactive Appointments : Job Details

Our client is looking for a 2nd Line Support contractor to start ASAP on an initial 3 month contract with a view to extend long term thereafter. 

Inside IR35 

5 days on site 

Key skills/experience

• Setting up User and Accounts and Admin
• Documentation
• Looking at the processes to see where improvements can be made
• Active Directory 
• Mobile Device Management
• Telephony experience 
• Desktop – creation of images through imaging software/software roll out
• Citrix - Netscaler
• AV – take control of updates and installations
• Working alongside the IT manager to ensure support tickets are meeting SLAs.
• Network - some works may involve working alongside the server administrator where responsibilities overlap

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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