3rd Line Engineer - Ninetech : Job Details

3rd Line Engineer Reading - Office based£45,000 + BenefitsFinancial Services

A leading financial services provider based in Reading is looking for a 3rd Line Engineer to grow its growing team to assist in managing and maintaining IT systems, applications, hardware, backups and much more!

This position provides a brilliant opportunity to work across technical support (1st - 3rd line), project planning & delivery, system upgrades, server infrastructure, and cloud services.

Role Responsibilities

• Provide users with technical support for hardware and software issues.
• Collaborate with suppliers and external developers to identify and resolve issues.
• Manage user identities and ensure appropriate access controls.
• Facilitate training on both new and existing systems to enhance user proficiency.
• Monitor security and usability concerns, taking appropriate action as needed.
• Maintain both on-premises and cloud-based server environments.
• Oversee the creation and verification of system backups to ensure data integrity.
• Partner with staff on various projects, including the implementation of new software solutions.
• Offer advice and problem-solving support regarding the use of technology across the organization.

Required Skills

• Active Directory / Azure AD administration.
• Management and administration of Hyper-V or VMware virtual environments.
• Management and administration of Windows Servers
• Experienced in Microsoft Azure services, Azure Virtual Desktop or virtual machines
• Experienced in deployment using Intune and Autopilot or similar MDM tools like JAMF or ManageEngine
• Experience working with backup tools like Veeam, BackupExec, Acronis or something similar
• Experienced in administering Microsoft Exchange (hybrid environment)
• Experience administering SharePoint, Teams and OneDrive
• Fundamental knowledge and experience supporting & resolving networking issues
• Strong technical aptitude with a passion for technology.
• Excellent communication skills, especially in conveying technical information clearly.

Package: £45,000 Starting Salary - 25 Day's Annual Leave - 8 Bank Holidays - Company Pension Scheme / IT Training

The IT Director is looking to interview candidates as soon as possible so if you feel you could be a great fit for the position, make sure you apply now!