3rd Line Support Engineer - In Technology Group Limited : Job Details

3rd Line Support Engineer

Onsite- Daventry

£32,000- 35,000 per annum

I have partnered with a large property company who are looking for an experienced Senior IT Engineer to join their helpdesk. The candidate will be responsible for IT related projects and assisting with helpdesk support; dealing with escalations from 1st and 2nd line, and acting as a mentor for more Junior engineers.

Requirements:

• Great understanding of Windows 10/11 and Windows Servers 2016-2022
• Active Directory management + deployment
• Experience with firewalls management
• Networking- DNS/DHCP, TCP/IP, LAN/WAN, VPN
• Virtual machine experience- Hyper-V/VMWare/Citrix management + maintenance
• Office 365 administration
• Dealing with escalations from 1st/2nd line support
• Involved with project based work- implementation + migration

This position may also require potential visits to other client sites including Peterborough and Cardiff so a driving licence and own vehicle is essential.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.