3rd Line Support Engineer - Franklin Fitch : Job Details

3rd Line Support Engineer

Location: Birmingham

Salary: £35,000 - £45,000

What you will be doing

• An established MSP who provides computer services to a wide range of SME clients across the county are looking to bring on 3rd Line Support Engineer.
• You will act as an escalation point for any issues that arise.
• There is also the opportunity to get involved in a variety of project work.
• Taking a leadership role over junior members of the team.

Requirements

• MSP experience.
• 3rd Line Experience.
• Ability to lead more junior members of the team.

Benefits

• 31 days’ holiday, including bank holidays.
• Training and development opportunities.
• Access to our Bupa Employee Assistance Programme - 24/7 health, financial and wellbeing support.
• Yulife wellbeing app with 24/7 access to a virtual GP service.
• Tailored benefits platform - includes discounts on retail, gym and leisure.
• Cycle to work scheme.
• Salary Sacrifice Electric Car Scheme.
• Long service awards.
• Paid volunteer leave.
• Brand new Birmingham city centre office location - including free access to gym, shower facilities, secure lockers for bikes and onsite café.