Accommodation & Cleaning Shift Manager immediate start - Placed App : Job Details

### Description**About The Job ** The Accommodation & Cleaning Shift Manager will be responsible for thesmooth delivery of the cleaning shift.Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Managerwill ensure daily operational plans are fulfilled by ensuring that relevanttasks and objectives are being carried out by the team and that team are inthe right place at the right time to ensure we can manage fluctuating guestdemand whilst keeping operational standards and guest experience high.You will support and coach the team to ensure they deliver a great experienceand are also driving any key metrics relating to our Clean and Fault Free(CAFF) approach to our accommodation and holding team to account to ensurestandards are met.### About YouYou will oversee a successful cleaning operation during your shift, ensuringstrict adherence to CAFF standards. You will stay informed about NPS scoreswithin your department and take proactive steps to improve these scores andreduce guest complaints. Strategic team positioning is vital to delivering on our promise, with astrong focus on the Right People, Right Place, Right Time (RPRPRT) approach. Your responsibilities include conducting Mobaro quality control checks,analysing reports, and leading feedback discussions. You will also ensure thatyour team receives the necessary training and support.You will manage the implementation of the initial 90-day program for new teammembers and oversee all personnel-related activities, from onboarding throughthe full employee life cycle, including PDPs, performance management, andformal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys,leading action plans, upholding brand standards, and ensuring your team meetshealth and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing acleaning or soft services team, with a proven ability to juggle multiplepriorities and adapt quickly to changing needs. They will exhibit highstandards and meticulous attention to detail, with experience in leading bothpermanent and temporary teams to achieve outstanding results. Flexibility, excellent communication skills, and a proactive problem-solvingattitude are essential traits for success in this role.### Interested?To find out more and apply, please submit your CV as well as a few words aboutwhy this role excites you and why you would like to work for Butlins! You cansend us any questions or adjustments required for this process to.### About ButlinsAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!For over 80 years we’ve been delighting hundreds of thousands of guests eachyear, whether on a non-stop action family break or our epic Adult only BigWeekenders. Ask any of our team, past and present, and one of the best things they’ll sayabout working at Butlin’s is our culture! We’re all about providing our guestswith an Altogether More Entertaining and Fun Break, brought to life throughour three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to GetStuck In and where the team genuinely Cares For Each Other – this could be theperfect fit for you. There has never been a more exciting time to join Butlin’s!