Account Executive - Irlam Associates : Job Details

Job Title: Account Executive Reporting to: Branch Manager Job Purpose:To obtain new customers by selling all service offerings as well as manage an existing portfolio to increase revenue within the branch. Retain and grow a healthy profit margin for the business. Responsibilities & Objectives

• Win a combination of New and Dormant business to help to grow overall revenue and profit for your branch.
• Manage a portfolio of existing business to ensure customers are spending to their maximum potential.
• Explore share of wallet opportunities with existing customers.
• Create and manage a pipeline of opportunities to increase growth of your branch, while retaining healthy profit.
• Work collaboratively with the operations team to build tailored, sustainable, and profitable solutions for your customers.
• Analyse customer data and market research to give yourself the best potential chance of winning new/additional business.
• Provide high levels of Customer Service. 
• Be prepared to step into other roles within the business when necessary, such as, delivering goods to customers. 

  Statutory Duties:

• Co-operate with your employer to enable any legal obligations to be complied with
• Do not recklessly interfere with anything provided by the employer or others in the interests of health, safety, or welfare.
• Bring to the attention of the Company Health and Safety Manager any perceived short comings in health and safety arrangements, situations, or processes that you consider to be serious, or which may present danger to you or others.
• Do not undertake or request others to undertake any works for which you/they do not hold the required competency or authority to undertake.

 Internal

• Liaise with Regional Manager, Branch Manager, Commercial Director and Employees at all levels within the Company.

  External

• Customers
• Suppliers
• Contractors

 CoreQualifications:Full Driving LicenceWritten, oral English and Mathematics to GCSE standardExcel / PowerPoint presentations skills Experience:

• Logistics and Supply Chain experience (desirable)
• Experience in generation of New Business and Account Management (desirable)
• Adherence to company systems including CRM, pipeline and risk reporting
• Customer centric experience 

 Performance Management Responsibilities:The areas of responsibilities and objectives (above) are to be monitored on via the appraisal process and internal meetings. Technical Skills: IT Literate including Microsoft Word, Excel, Outlook (PowerPoint, Access, Visio or similar preferable.) Business Skills:

• Professional and confident manner
• Excellent Communicator
• Good customer service skills
• Ability to work within a team and under own initiative
• Good organisational skills
• Ability to work well under pressure
• Good literacy and numeracy skills
• Report writing