Reed Business Support are delighted to be partnering with a rapidly growing insurance company to recruit for a Claims Handler based Rotherham. This role is ideal for someone with a strong background in insurance. As an Account Handler, you will manage and develop client and customer accounts, ensuring timely support while providing exceptional customer service.
Day-to-day of the role:
- Manage and develop a portfolio of client accounts to ensure high levels of customer satisfaction
- Provide expert advice on insurance products and services, tailoring solutions to meet client needs
- Process new insurance policies, renewals, and amendments using Acturis software
- Handle client queries and resolve any issues promptly and efficiently
- Maintain accurate records and ensure compliance with industry regulations
- Collaborate with underwriters and other team members to ensure seamless service delivery
Required Skills & Qualifications:
- Proven experience in the insurance industry
- Proficient in using Acturis software
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- Detail-oriented with a commitment to accuracy
- Ability to work independently and as part of a team
Benefits:
- Competitive salary based on experience
- Company bonus structure
- Private medical package
- 25 days holiday (increase after time served)
- Company pension scheme
- Opportunities for professional development and career advancement
- Supportive and collaborative work environment