Account Handler - Reed : Job Details

• Location: Bury St Edmunds
• Job Type: Full-time
• Salary: Competitive, based on experience, plus a generous bonus structure

We are seeking an experienced Insurance Account Handler to join our friendly team in Bury St Edmunds. This is an excellent opportunity for professionals in the insurance industry looking for a dynamic role within the UK’s largest independent insurance brokers.

• Support a designated client portfolio, acting as the first point of contact.
• Build and maintain strong relationships with clients, assisting with their queries.
• Excel in customer service and sales through effective relationship-building.
• Ensure high standards of client satisfaction and retention.

• Proven experience in the insurance industry.
• Strong customer focus, bringing your best self to work every day to provide the best experience for our clients.
• Proactive and entrepreneurial spirit, using initiative to meet and exceed goals.
• Willingness to learn and take opportunities to gain qualifications to enhance your career.
• Excellent communication skills, confident in working with clients both on the phone and face-to-face.
• Team player with a positive, engaging, and collaborative attitude.
• Resilience to adapt to changes and maintain integrity in a financially regulated organisation.

• Competitive salary with a generous bonus structure.
• Hybrid and flexible working options.
• 26 days holiday plus bank holidays.
• Opportunities for career progression across the family of companies.
• Support to gain CII or ACII qualifications.
• Comprehensive pension scheme for your future retirement.
• 24-hour support for physical and mental wellbeing.
• 1 paid day for community service volunteering.
• Recognition through The Spotlight Awards to celebrate our brightest talent.

To apply for this Insurance Account Handler position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position -  

 Join us and be part of an organisation that values you and your wellbeing!