Account Manager - Tribal Tech Limited : Job Details

About Us:We are an independent agency known for delivering innovative and effective social media solutions for our clients. Our team thrives on collaboration, creativity, and delivering high-impact campaigns across a variety of industries.

Role Overview:We are looking for a dynamic and client-focused Account Manager with experience in both paid and organic social media. You’ll play a key role in managing client relationships, ensuring that social media strategies are aligned with their goals, and that campaigns are executed flawlessly. This role requires a balance of strategic thinking, hands-on social media management, and exceptional client service.

Key Responsibilities:

• Client Relationship Management: Act as the primary point of contact for assigned clients, building strong, trusted relationships.
• Social Media Strategy: Develop and implement both paid and organic social media strategies that align with client goals.
• Campaign Management: Oversee the planning, execution, and optimization of social media campaigns across various platforms.
• Performance Analysis: Track, analyze, and report on campaign performance, providing insights and recommendations for improvement.
• Collaboration: Work closely with creative, media, and analytics teams to ensure seamless delivery of social campaigns.
• Problem Solving: Address client queries, troubleshoot issues, and proactively identify solutions to improve performance.

Key Requirements:

• Experience: Proven experience in both paid and organic social media management, preferably within an agency environment.
• Client Management: Strong client-facing skills, with the ability to manage multiple accounts and build long-lasting client relationships.
• Strategic Thinking: Ability to develop and implement effective social media strategies that deliver results.
• Communication Skills: Excellent written and verbal communication, with the ability to present ideas and results clearly.
• Analytical Skills: Experience with social media analytics tools and platforms.
• Team Player: A collaborative spirit with the ability to work in a fast-paced, dynamic environment.

Benefits:

• Flexible working with 2 days a week in the office
• Opportunity to work with a variety of exciting clients
• Collaborative and creative team environment
• Personal Training budget
• Dog friendly office