Account Manager - Reed : Job Details

Responsibilities:

• Negotiate and manage insurances? for a complex business with diverse operating sectors and a large employee base
• Manage HSW injury claims process to include review and collation of necessary case documents?
• Manage Vehicle incident claims to include review and collation of necessary case documents?
• Identify ‘red flag’ or complex cases, ‘joining the dots’, presenting issues for decision? and mitigating risk
• Coordinate Claims panel to review cases & risks on monthly basis?
• Respond effectively to & coordinate with third parties such as broker & insurer, working to improve our risk management proposition?
• Manage data & reporting providing a single view of potential and current claims and visibility of claims liability including Claims Tracker Portal and linking with Complaint data?
• Internal Focal point recommending process and system change following learning from claims?

Requirements:

• MUST have previous experience in insurance management
• Insurance & claim management relating to any of the following lines: Health & Safety, Motor/Fleet claims, legal claims
• Must have experience building new & maintaining relationships with brokers, insurers & lawyers
• Organisational skills and able to be an effective internal focal point & champion for change
• An ability to deliver succinct and clear verbal and written reports where necessary