Account Manager - Public Safety Group - Sopra Steria : Job Details

Are you an Account Manager ready to take on a client-facing role where you can drive business growth and work closely with key partners?

Sopra Steria's Aerospace, Defence, and Security division provides digital transformation, IT modernisation, and cybersecurity solutions to support critical operations in highly regulated industries. We collaborate with governments, defence agencies, and aerospace organisations to enhance efficiency, security, and innovation.

We are looking for an Account Manager to join our team within the Public Safety Group (PSG). In this role, you’ll build strong relationships with assigned clients, ensuring high customer satisfaction while driving profitable business growth.

You will also work closely with multi-functional teams like service management, technical, and delivery teams to make sure our service delivery meets contractual commitments.

What you’ll be doing:

• Act as the key point of contact for designated accounts, ensuring strong client relationships.
• Develop account plans and lead on customer relationships to drive growth.
• Identify business opportunities and bring value propositions to meet both customer and company objectives.
• Effectively lead all stages of the sales.
• Deliver accurate monthly forecasts and manage the sales pipeline.
• Collaborate with internal teams (service management, product, finance, and commercial) to achieve targets.

What you’ll bring:

• Account Management experience in a Policing or Public Safety Sectors.
• Business to Business (B2B) Sales experience, generating sales in the region of £100,000 - £10M.
• High-level knowledge of IT solutions, including software, service delivery, and transformation.
• Technology sales experience.

If you're unsure whether your skills and experience align exactly with what we're looking for, please still apply - we’d love to hear from you!

Employment Type: Full-time, Permanent

Location: UK with travel expected 2/3 times a month to the Midlands.

Security Clearance Level: NPPV3.

Internal Recruiter: Soraya.

Salary: Upto £70,000.

Benefits: 10% Bonus, £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.