Accounting Software Support Specialist - Executive Facilities : Job Details

Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a post sales Support Specialist based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially, hybrid with 2 days a week in the office.

Responsibilities

• Providing support to their sales partners, with a critical focus on onboarding partner, strategy and training, including effective communication to customers and multiple internal stakeholders.
• Share understanding and expertise with partners of the relevant accounting principles
• Ability to build urgency in customers to activate and use their subscriptions.
• Effectively manage relationships with multiple external partners and internal sales teams.

Experience

• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
• Experience delivering software-based product onboarding or training.
• Accounting or bookkeeping Qualifications i.e ACCA , AAT, ICB
• Good communication skills
• Knowledge of accountancy firm environments would prove useful

Benefits• Long contract• Possible temp to perm• Free breakfasts