Administration Assistant - Express Solicitors : Job Details

Job Title: Administration Assistant

Location: Sharston, M22 4SN

Salary: £18,280.60 - £24,113.96 per annum, dependent on skills and experience

Job type: Full time, Permanent

About Us:

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,500 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

About the role:

We are looking for a positive and adaptable Administration Assistant to join our team. The role involves sorting and scanning mail, preparing meeting rooms, and ordering stationary alongside some reception duties such as answering telephones, and administration support (typing, filing, photocopying). Other responsibilities include completing checklists and helping to keep the office tidy.

This varied position has great routes for progression into other departments with previous Administration Assistants moving on to be Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.

Responsibilities

• Sorting, scanning, and franking of mail.
• Reception duties, including answering telephones in a polite and professional manner.
• Administration support, such as typing, filing, and photocopying.
• Manual handling such lifting heavy boxes and moving furniture when required.
• Making refreshments
• Ensuring meeting rooms are prepared.
• Filling and emptying dishwashers
• Completing checklists on a daily/weekly basis as instructed
• Ordering stationery
• Errands, such as buying milk for the office.
• Helping to keep the office tidy.
• Other ad hoc duties as required.

Person Specification:

• GCSE Maths and English at Grade C or above
• Administrative experience
• Experience of working in a customer-facing role
• Experience of dealing with customers on the telephone
• Prior Reception/Switchboard knowledge is favourable.
• NVQs or qualifications in business administration are advantageous but not essential.
• Experience of working in a law or legal services firm.

Salary, hours & benefits

• Salary is £18,280.60- £24,113.96, dependent on skills and experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
• 23 days holiday a year, rising to 26 days, plus public/bank holidays.
• Extra day's holiday for your birthday after 2 years' service
• 3 holiday buy backs per year after 1 year of service
• Private medical insurance after 2 years' service.
• Enhanced Maternity leave payment if you have over 1 year's tenure, further enhanced at over 4 years' service.
• Death in service
• Netball/Football team, 10km Manchester team and more
• Active social committee with generous departmental and firm-wide social budget.
• Active training culture and various groups and events such as Diversity and Inclusion.
• Other benefits including Employee Assistance Programme, free fruit & annual (optional) flu jab.

Recruitment Process:

Interviews will be conducted by MS Teams or In Office and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

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Please send a CV and covering letter by clicking APPLY.

Candidates with experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Office Administration Assistant, Administration Clerk, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator may also be considered for this role.