Administration Manager - Humres Technical Recruitment Ltd : Job Details

About the Client

Our client is a leader in their industry, delivering specialized solutions with a focus on efficiency and exceptional service. They are seeking a dedicated Administration Manager to manage team performance, resolve admin issues, and drive process improvements.

Roles/Responsibilities

? Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery.

? Conduct quality assurance checks on applications and invoices to maintain compliance standards.

? Investigate and resolve account queries, preparing supporting documentation as needed.

? Generate weekly and monthly management reports for performance tracking.

? Respond promptly to customer complaints, escalating issues when necessary.

? Support the Commercial Manager in resolving commercial matters, including claims and final accounts.

? Identify opportunities for process improvements to enhance efficiency and satisfaction.

? Assist with month-end reporting, including billed works and turnover.

Qualifications

? Experience in project support or administrative roles, ideally within construction or related fields.

? Strong organizational and time management skills to handle priorities effectively.

? Keen attention to detail, ensuring accuracy in documentation and reports.

? Proficient in data management and communication tools.

? Leadership qualities to motivate and guide a team towards shared goals.

Benefits

? Competitive salary and benefits package.

? Opportunities for professional development and training.

? Supportive and collaborative team environment.

? Potential for career growth within a well-established organization.