Administration Officer - Rooftop Housing Group : Job Details

Fixed Term Contract, 37 hours per week (Maternity Cover, approx. 10 months)

We work together - We make things better - We do the right thing

Rooftop Housing Group is a modern, dynamic and flexible social business, aiming to deliver high quality, value for money services. We are proud of our people and what we achieve, making a positive impact on lives every day.

We need high performing people at all levels who can champion our culture, live our values and facilitate high performance in others, encouraging applications from all candidates with the right experience and qualifications. Supporting individuals to request reasonable adjustments that will help them to perform to the best of their abilities and make them feel more comfortable. We strive to maintain a skilled knowledgeable and motivated workforce who are empowered and engaged through working in a supportive working environment.

Equality, diversity, and inclusion

We are committed to creating an inclusive culture that celebrates the diversity throughout our teams and in the communities we serve.

Some of the examples where we put this into practice include celebrating Pride Month through our Inclusion Alliance, being a Disability Confident employer and, signing up to the Armed Forces Covenant. We make every effort to achieve equality of outcomes in all aspects of our employment including recruitment and selection, training and development and employment practices.

Please let us know if there is anything we can do to make this application process more accessible.

The benefits

We want to ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Flexible working
• Holiday buying and selling scheme
• A day’s paid leave for your birthday or annual celebration
• 2 days paid leave to help with a house move once you have completed your probationary period
• Life assurance
• Health cash plan, which includes a range of treatments including dental treatment, physiotherapy, consultation and 24 hour free confidential helpline
• Company contribution to mindfulness and fitness. For example discounted gym membership, fitness classes or mindfulness apps.
• Online discount with a number of retail shops, supermarkets, cinema, insurance and holidays.
• Funded training and sponsored qualifications.
• 2 days paid volunteering leave per year.

About the role

We are seeking a highly organised and detail-oriented Administration Officer to support the Housing Admin Manager and Executive Director of Operations. This role involves managing a wide range of administrative responsibilities to ensure the smooth operation of our housing services. Key responsibilities include organising and documenting meetings, monitoring and maintaining essential supplies, and facilitating effective communication across teams. You will also assist with the preparation of formal reports, handle regulatory and governance-related tasks, and provide administrative support for inspections, complaints, and financial processes. This is a dynamic role that requires a proactive approach to improving team efficiency and supporting our operational goals.

About you

The ideal candidate for this role will have strong administrative and organisational skills, with the ability to produce accurate documentation and manage competing deadlines. You will excel in delivering high-quality customer service, effectively addressing queries and complaints with a customer-focused approach. Strong English language skills, including spelling, grammar and the ability to interpret data accurately, are essential. You should demonstrate a high level of IT proficiency, including working with databases, Word, Excel, and email systems. If you thrive under pressure and are committed to providing efficient support to both internal and external stakeholders, this role could be an excellent fit for you.

Closing date: 9am on 5 December 2024

Interview date: TBC

Please refer to the recruitment pack upon completing your application.