Administration Officer - Library Service - West Sussex County Council : Job Details

If you're a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you!

Salary: £25,584 to £25,992 per annum (pro rata for part time)

Contract Type: Permanent

Working Pattern: Full-time/Part Time (up to 37 hours per week) We're open to discussion regarding the amount of hours for this role. We would expect the successful candidate to work at least 30 hours per week.

Location: Power Place, 23 Terminus Rd, Chichester PO19 8UJ

Interview Date: Tuesday 10 December 2024

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

As an Administration Officer, you will play a vital role in delivering our customer-focused library service that genuinely makes a difference to our residents.

Based at our offices in Chichester, you will provide administrative support for the Library Service, ensuring efficient processes are undertaken centrally on behalf of all library teams.

On a day-to-day basis you can expect to complete tasks to include purchasing, mailbox management, post and logistics, data reporting and customer contact.

You will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About You

If you have excellent organisational skills, effective communication abilities and can deliver quality customer service - we want to hear from you!

To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel.

You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities.

A friendly and professional demeanour, along with excellent communication and interpersonal skills, will help you progress in our collaborative environment.

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here:Library Jobs - West Sussex

You will benefit from 25 days annual leave rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP01003.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.