Administrator 0.5FTE - The Guardian : Job Details

Our client, a prestigious professional membership organisation and registered charity, is seeking a temporary Administrator for a 6-month contract. This part-time role (17.5 hours per week) is looking to start as soon as possible, with initial on-site work in central London and hybrid flexibility once settled and up to speed with the role. Preferred schedule: 5 half-days (Mon-Fri), but consideration will also be for hours over 3-4 days.

Key Responsibilities:

• Customer Service: Handle inquiries, manage inbox (1-day response time), and support course delivery teams.
• Course Management: Arrange faculty travel/accommodation, dispatch learning materials, oversee bookings, and manage feedback/certifications.
• Financial Admin: Generate invoices, process payments/refunds, track overdue accounts, and handle faculty expense claims.

Requirements:

• Admin experience in a busy, customer-facing role (nonprofit experience preferred).
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, SharePoint).
• Strong organisational skills, attention to detail, and ability to multitask.
• Excellent written & verbal communication with a customer-focused approach.
• Immediate or short-notice availability required.

This post is looking to start as soon as possible, so you will need to be available immediately for consideration.

To apply, please submit your CV in Microsoft Word format. Cover letters are not required at this stage.