Administrator - A for Appointments : Job Details

A leading healthcare solutions specialist are looking to expand their team to appoint an Administrator to work within their hardworking, loyal highly dedicated team. This is an amazing opportunity to work for an established, forward-thinking company with over 25 years' experience of providing healthcare solutions to Primary and Secondary Care.

Reporting directly to the Accounts Team Manager, duties will include:Administration assistance to the Accounts Teamo Answering the telephone, assisting customers, and transferring calls appropriately.o Providing all the necessary information to colleagues before transferring calls.o Informing colleagues of missed calls, messages or call back requests.o Filtering unsolicited calls.o Monitoring of the Accounts email inbox.o Forwarding emails received or moving them to the appropriate folder for action.o Dealing directly with some of the email requests.o Customer receipts and other entries to the Sage Accounts system.o Making amendments to customer accounts to ensure all information is accurate and up to date.o Updating notes on customer accounts based on information provided by customers.o Other duties as required which commensurate to this role.

To succeed you will need the following:o Be able to demonstrate excellent communication skills.o Minimum GCSE Level 4/Grade C English and Mathematics essential.o Sage experience would be desirable but not essential. o Project a positive, professional, and courteous manner to customers.o Have a good attention to detail.o The ability to use your own initiative and judgement.o Be approachable and communicate effectively with other team members.o Effectively manage own time, workload, and resources.

Administrator (Accounts Team) Hours of Work: 35 hours per week - Monday to Friday - 9am-5pmHolidays: 24 (plus bank holidays)Salary £24, 570Pension Free car parking

At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.

Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.