Administrator - Macildowie Recruitment and Retention : Job Details

THE OPPORTUNITY: Macildowie are currently recruiting for a Administrator working for a business based in Enderby Leicester. This is a permanent full time position, which offers the hybrid modelTHE ROLE & YOUR RESPONSIBILITIES:

• • Team Support:

  Assist the team in meeting targets and KPIs, providing guidance and support as needed.

  • Client Relations:

  Maintain professional relationships with existing and prospective clients and insurers, ensuring a high level of service.

  • Compliance:

  Work within FCA rules and company procedures, adhering to contract certainty requirements.

  • System Management:

  Efficiently use EPIC for managing client records, activities, documentation, communication, and scheduling.

  • Sales Administration:

  Deliver high-standard administrative support to the employee benefits team.

• • Quotation and Accounts:

  Operate third-party quotation and administration/accounts portals.

  • Renewals and Alterations:

  Provide timely support for client renewals, new business, and mid-term alterations, including system debiting.

  • Workload Management:

  Plan and communicate daily, weekly, and monthly workloads effectively.

  • Account Coordination:

  Work with the accounts team to resolve commission/debiting queries and ensure timely income debiting.

  • Meeting Coordination:

  Generate monthly renewal lists, collate meeting minutes, and keep insurer contact information up to date.

  • Personal Development:

  Meet CPD requirements through DevZone and regularly update Appraisd in relation to objectives.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Strong administration skillsExcellent telephone, meet and greet skills, including all round verbal and written communication skills appropriate for dealing with Clients, Insurers, Staff, Suppliers and other parties.The ability to display effectively a full range of relationship skills in respect of all visitors and staff.Problem solving, decision making and organisational skills.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.