Administrator - Career Cross Ltd : Job Details

Administrator - Great Barr - £23,800 per annum plus company benefits

Our client is a well-established company based in the Great Barr area of Birmingham, due to expansion they are now looking for an experienced Administrator to join their existing team, helping customers across the West Midlands to benefit from boiler replacements under a government initiative.

Our client would ideally like someone with some previous experience within a similar sector but training will be provided.

The role:

• Booking appointments
• Advising customers on home energy efficiency measures
• Providing advice and support on qualifying benefit criteria
• Submissions and paperwork - admin
• Customer relationship management
• Managing your own workload
• Inbound/Outbound customer service calls

The ideal candidate will be:

• Friendly and approachable
• Have excellent administration and customer service skills
• Confident and has a good approach with customers
• Computer literate and proficient with Microsoft Excel

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