Administrator - Aspire Jobs : Job Details

Location: Dorchester

Salary: £ doe

Benefits: 9am-5pm Mon-Fri, 15 hybrid days pa otherwise office based, 25 days hols pa, Free parking, regular socials, auto enrolment pension, health cash plan and flex holiday scheme where you can buy up to 5 days extra holiday pa

Aspire Jobs are delighted to be working exclusively with our client, who are a successful professional services company. Due to growth & expansion, they are now looking for an Administrator to join their busy Dorchester office.

The Administrator role would suit someone with previous admin experience, who is willing to learn, and who wants to develop a career in insurance. You do not need previous insurance experience.

The successful Administrator will:-

• Have previous administration experience
• Want to learn and progress into an account handler role
• Have excellent communication skills
• Have good IT skills - MS Office
• Be flexible to help out where needed
• Be able to juggle multiple tasks
• Outgoing,
• Enthusiastic,
• Have great organisational skills
• Have the ability to use own initiative and prioritise tasks
• Generally be approachable, reliable, hard-working

The role will see you contributing to the development of the team and company through client contact by generating and completing of administration documents, whilst taking and recognising opportunities for generating new business.

• Competently undertake and complete general office administration including, but not limited to, company and team post, photocopying, filtering phone calls, filing and scanning
• Deal with enquiries by telephone, email and in person from clients, colleagues, insurers and third parties as required
• Ensure client files are kept accurate and up to date, using established processes and ensuring Auto Processes are created, checked and sent to clients on a daily basis
• To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients for new business, renewals and midterm adjustments
• To ensure general accounting functions for clients are completed in a timely manner, to include accurate record keeping, ensuring credit control processes are adhered to and back office z readings are completed and filed daily
• Complete daily processing of cheques, monies and credit card payments in line with FCA guidelines
• To navigate and effectively maintain manual and IT systems for processing, accounting and administrative purposes, making recommendations for development and improvements where applicable
• Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date

You will also be responsible for providing superb customer service.