Administrator - Frank Wills Recruitment Ltd : Job Details

Administrator

Chester Hybrid working

Salary £30,000

We have an excellent opportunity for an experienced Administrator to join a well-established client located in the Chester area. This is a 6-month contract, ideal for someone available at short notice and ready to contribute immediately.

You will be responsible for overseeing and managing all aspects client sales orders, customer demands and capacity plans.

If you are a confident, highly organised individual who thrives in a challenging environment, we would love to hear from you!

• Processing customer forecast plans using MS Excel
• Account management with key clients - Regular customer liaison via telephone, e-mail maintaining strong relationships ensuring all queries are dealt with efficiently.
• Responsible for holding client meetings to establish future orders and discuss ongoing demand challenges.
• Responsible for creating shortage lists for orders and identifying material shortages and finding a resolution.
• Master Data activity completing part set-up and management of customer category lists.
• Manage clear stocks system to ensure there is no obsolete stock.
• Resolve Order shortfalls by consultation with the supply chain and the customer.
• Leading weekly/monthly/quarterly review meetings with customers
• Driving process Improvements with internal departments and key customers.
• system maintenance ensuring data is updated accurately.
• Responsible for generating sales and stock reports and presenting the data to clients on a monthly basis.
• Proactively managing customer needs and expectations, ensuring alignment with demand & Supply plans.
• Demand analysis, driving process improvements and ensuring effective communication with customers.
• Daily administration tasks in relation to client orders, returns, materials and process improvements.

Requirements:

• Proven experience as an Administrator or in a similar role
• MS Office - good working knowledge of Word/ Excel / PowerPoint.
• Demonstrating related experience within a fast-paced environment is desirable.
• Highly organised and evidence of self-motivation, an ability to use your own initiative, and attention to detail is essential.

• Strong communication and interpersonal skills to build rapport with clients and internal teams.
• Ability to work effectively under pressure and meet deadlines.