Administrator - Central Employment Agency (North East) Limited : Job Details

• Oversee SIM renewal and maintenance contract logs, ensuring timely updates and accurate invoicing.
• Proactively contact customers to secure purchase orders for new periods.
• Efficiently input and process sales orders and invoices in Sage, ensuring smooth order management.
• Maintain accurate records in Salesforce, SAGE, and Pulse Portal, including market and customer information.
• Provide exceptional support to customer inquiries via phone and email while demonstrating a strong customer service ethic.

Key Competencies/Skills:

• Exceptional verbal and written communication skills, capable of interacting with all organizational levels.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Computer literate, proficient in Microsoft Office (especially Excel), and experienced with Sage.

Conditions:

• Reporting to: Customer Experience Manager
• Hours: 37.5 hours/week, Monday to Friday, 09:00 - 17:00
• Location: Base in Cramlington
• Type: Permanent, subject to a 6-month probationary period
• Salary: £22,856.48 per annum