Administrator - Reed : Job Details

Administrator

• Annual Salary: £32,000
• Location: Enfield, London
• Job Type: Permanent, Full-time

The company:

 Adynamic and ambitious company specialising in snacks. Due to growth, they are looking for an Administrator to join their team, focused on in managing customer interactions and supporting service and operations teams.

Day-to-day of the role:

• Manage customer queries, orders, and service calls both over the telephone and via email.
• Coordinate the field service team daily, ensuring efficient operation and communication.
• Operate and manage the software system concerning service activities.
• Oversee daily office management tasks including answering and directing phone calls, managing email queries, and logging service calls.
• Coordinate the ordering and returning of parts between engineers and manufacturers.

Required Skills & Qualifications:

• Exceptional communication skills with a strong passion for customer service.
• Proficiency in Microsoft Office and general office IT/equipment.
• Excellent time management skills with the ability to prioritise work effectively.
• High attention to detail and strong problem-solving skills.
• Strong organisational skills with the ability to multitask in a fast-paced environment.

Benefits:

• Competitive salary package.
• Opportunity to work in a dynamic and growing company.
• Supportive team environment.