Administrator - Cherry Professional - Relationship Led Recruitment : Job Details

Administrator | Castle Donington | Fully Office Based£25k base salary but with bonus close to £28kFantastic team environment/progressionMonday to Friday 8:30am to 5:30pmA fabulous opportunity has arisen to join a thriving business based in Castle Donington for an experienced Administrator. The successful candidate will possess a high standard of attention to detail, exceptional customer service skills and have an inquisitive nature/not afraid to ask questions and delve deeper. This role involves providing comprehensive administrative support to ensure the smooth operation of the business services, and the ideal candidate will have excellent organisational skills, a strong ability to multitask, and a customer-focused mindsetWhat we're looking for:Proven experience in an administrative role, ideally within automotive, logistics, or a related industryStrong organisational skills with excellent attention to detailProficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systemsExceptional communication skills, both written and verbalAbility to multitask and prioritise workloads in a fast-paced environmentCustomer-focused approach with a professional and friendly demeanourThe finer elements of the role include:Serve as the first point of contact for customers, providing information about services, procedures, and timelinesLiaise with clients to collect necessary documentation and answer any queries throughout the processEnsure a positive and seamless experience for customers from initial contact to deliveryHandle general office duties, including filing, ordering supplies, and maintaining office organisationMonitor and track payments, invoices, and other financial documents in collaboration with the finance teamManage incoming inquiries via phone, email, and in-person, ensuring prompt and professional communicationCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.