Administrator - Dynamite Recruitment Solutions Ltd : Job Details

Administrator – Full-Time, PermanentLocation: Portsmouth , After 1 month you will have the opportunity to work Hybrid Salary: £25000 plus an opportunity of 5% annual Bonus Hours: Monday – Friday, Full-Time, 37.5 hours per weekWhy Join our client ? Fantastic Perks & Benefits

• Hybrid working opportunities
• Pension contribution of up to 6%
• Employee car scheme – Drive a fully insured new car for just £200/month(add family members )
• Gym memberships & well-being hours
• 25-30 days holiday (based on service)
• Enhanced maternity, paternity & premature baby leave
• Learning & development opportunities
• Plus, many more amazing benefits

 Dynamite Recruitment is working in partnership with a well-established award-winning business who are UK based We are looking for a detail-oriented Administrator to join the business As an Administrator, you will be responsible for ensuring a seamless customer experience by handling quotes and enquiries efficiently, maintaining accuracy, and working within service level agreements The role requires a proactive approach, strong problem-solving skills, and a commitment to delivering a high-quality, professional service. Key Responsibilities of the Administrator Role

• Respond to day-to-day customer enquiries via email and telephone, prioritising tasks to meet agreed deadlines
• Handle escalations, resolve complaints, and recommend resolutions
• Prepare and process accurate quotes within agreed SLAs
• To raise Purchase Orders and requests with accuracy
• Build and maintain excellent working relationships with clients, and third parties
• Maintain documentation and files to meet audit requirements
• Take ownership of processes and ensure adherence to policies and procedures

 What We’re Looking for in an Administrator

• Strong communication skills with a customer-first approach
• Self-motivated and driven to succeed
• Excellent attention to detail and problem-solving abilities
• Ability to manage workload efficiently and meet deadlines
• Analytical skills with a focus on identifying best practices
• Strong numeracy skills and ability to interpret data
• Experience in a customer service or Administrator role

 To be considered for this position please make contact with Fran Curtis / Submit your cv immediately#evergreen