After Sales Administrator - Serve Talent : Job Details

Location: Watton, NorfolkSalary: £22k - £24k plus growth opportunitiesJob Type: Full-time, Entry-LevelAbout Us: My client is a dynamic and thriving manufacturing company, producing high-quality products with a commitment to excellence in both engineering and customer satisfaction. We’re seeking a proactive and tech-savvy After Sales Administrator to join our team. This is a perfect opportunity for someone who is fresh out of school or college and looking to kick-start a career with potential for growth in engineering, sales, or customer service.Key Responsibilities:

• Handle customer queries and complaints via various communication methods.
• Process requests and queries effectively. 
• Coordinate with the engineering and sales teams to resolve technical or product-related issues.
• Maintain and update after-sales records in our database.
• Prepare regular reports on after-sales performance and customer feedback.
• Identify ways to improve customer experience based on feedback and metrics.
• Assist in other administrative tasks as required.

Who We’re Looking For:

• Recent school or college graduate (prior experience is not essential).
• Tech-savvy with a strong understanding of basic software tools (MS Office, databases, CRM systems).
• Excellent communication skills – both written and verbal.
• Strong organisational skills and attention to detail.
• A proactive, customer-focused attitude.
• Interest in manufacturing, engineering, or sales is a bonus.
• Desire to learn and grow within the company.

What We Offer:

• £22k to £24k with potential for growth.
• Comprehensive training and support from experienced team members.
• A clear pathway for career progression in engineering, sales, or customer support.
• A friendly and supportive team environment.
• Opportunities to work on meaningful projects and make a real impact.

If you’re ready to start an exciting career in a thriving manufacturing company and have a passion for customer service and technology, we’d love to hear from you!To Apply: Hit apply and submit your CV or contact Lewis Woollard direct on .