Aftersales Advisor
- Annual Salary: £11.44PH with an OTE of £28,000 plus bonus & commission
- Location: Stamford
- Job Type: Full-time, Permanent
We are seeking an Aftersales Advisor to provide exceptional service and advice to our customers on a range of products, from wheels to tyres to air conditioning systems. The ideal candidate will ensure customer satisfaction that exceeds expectations and will take pride in the parts and service provided.
Benefits:
- Competitive salary with bonus and commission opportunities.
- 25 days holiday, increasing to 28 days after three years of service.
- Company discounts across all Groups.
- Access to bespoke training programmes.
- Work Schedule: Monday to Friday, 08:00 to 18:00 and alternate Saturdays, 08:00 to 13:00.
Day-to-day of the role:
- Offer tailored advice to customers on a variety of products and services.
- Ensure the highest level of customer service is delivered consistently.
- Stay informed about product specifications, installation, and retrofitting.
- Engage in ongoing professional development through updates, hands-on model experience, and training.
- Work collaboratively with the service team to enhance customer satisfaction and service efficiency.
Required Skills & Qualifications:
- Strong product and technical knowledge, preferably within the automotive sector.
- Experience in selling parts or related business/automotive training.
- A valid driving licence is essential.
- Previous experience in a similar role is preferred.
- A commitment to ongoing professional development and learning.
- Excellent communication and customer service skills.
To apply for the Aftersales Advisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.