Aftersales Advisor - Osborne Appointments : Job Details

Aftersales Advisor

Location: Milton Keynes

Hours: Monday to Friday 8.00am to 6:00pm

Salary: £28,000

An excellent opportunity has now arisen for an Aftersales Advisor to join our client’s successful team.

Responsibilities:

• Managing customer interactions and services
• Responsibility for communication between the customer and the workshop
• Responsible for scheduling appointments
• Scheduling appointments, coordinating with mechanics and technicians and managing service workflows. 
• Addressing customer concerns, resolving complaints, and finding solutions to ensure customer satisfaction. 
• Accurately documenting and updating customer records
• Must hold a valid UK drivers licience

What we would like from you:

• Previous experience in a customer service role is essential.
• Strong communication and interpersonal skills.
• Excellent organisational and time management abilities.
• Ability to work well both independently and as part of a team.
• Strong problem solving skills and the ability to handle difficult situations with professionalism.
• A positive and proactive attitude towards work and customer service.

Advantageous:

• Previous experience in aftersales

If you are interested in this role, please apply below with your most recent CV or call Jo on .

MKTEMP

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.

Language:

• English (preferred)

Licence/Certification:

• Full UK Driving Licence (required)

Work Location: In person