Air Export Coordinator - DHL Global Forwarding : Job Details

Come and join DHL Global Forwarding! - A world-renowned company who are consistently recognised as a top employer with fantastic career prospects.

37.5 hours per week | Mon - Fri | 11:00 to 19:30 | Severn Beach, Bristol

You will play a significant role in overseeing the air export process from our new modern facility in Bristol.

Working in a team of 4 you will be collaborating with experienced freight professionals - some of the best in the industry - who will help you to develop your career in freight forwarding.

You will receive:

• An enticing annual salary plus shift allowances, enhancing your pay!
• Annual performance-related bonus
• 25 days holiday plus bank holidays
• Pension scheme - up to 8% employer contribution
• Charity and volunteering support through DHL Foundation

Our Bristol team provides a fantastic working environment, with year-round social events and support from both peers through to our senior management team. Got a dentist appointment? No problem—we strive to provide flexible working to suit your personal needs.

Your role as an Air Export Coordinator:

• Create, manage and maintain Airfreight shipments using the Cargowise system
• Ensure all export documentation is accurate, complete, and compliant in line with trade regulations and destination country requirements
• Oversee the loading and unloading of export cargo, ensuring proper handling, packaging, and labelling
• Coordinate shipment planning with DHL's transport and warehouse teams, overseas offices, and other internal departments within DHL
• Serve as a point of contact for customers, providing status updates and addressing any enquiries
• Adhere to customs compliance procedures and documentation
• Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise

About you - you will have:

• Experience in an office environment with strong coordination and communication skills, proficient at communicating with various departments
• A high attention to detail with the ability to prioritise and efficiently manage workload
• Previous experience in the Freight Forwarding industry or knowledge of air freight exports - This is desirable but not essential

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