Air & Ocean Coordinator - Gleeson Recruitment Group : Job Details

Gleesons has been exclusively partnered with a Freight business looking for a Freight Forwarder. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.

Job Title: Ocean & Air Coordinator

Locations: London Heathrow

Duties:

• Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
• Provide exceptional customer service across all transportation channels.
• Oversee the entire shipment process to ensure precise and timely bookings.
• Expedite the processing of shipment information to prevent potential delays.
• Communicate with customers to provide tailored quotations based on their specific needs.
• Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
• Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
• Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
• Interact with customers professionally and courteously.
• Contribute to business development initiatives.
• Maintain precise documentation, records, and system updates to uphold data integrity.

Ideal Candidate:

• Experience in handling multiple modes of freight (Air, Ocean & Road).
• Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc.
• At least 2 year of experience in the freight industry.
• Strong Account Management

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