Ambassador Manager - National Trust : Job Details

We’re looking for an ambitious individual with strong relationship-building skills to become our new Ambassador Manager. If you’re an enthusiastic, creative, and self-motivated individual, with a track record in growing and nurturing high-profile relationships with a creative approach to reach new audiences, then this is the role for you.

You’ll be joining the team at an exciting time, as we launch our first every ambassador programme in our 130-year history. You will use creative ways to promote the work of the National Trust to develop and grow our network of ambassadors.

Reporting to the Head of Media Partnerships, the Ambassador Manager role is brand new and yours to mould as you see fit to fulfil our long term goals. 

Your contractual location will be our head office in Swindon, and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. 

This is a 1 year fixed term contract. 

Your role as Ambassador Manager will be to identify, cultivate relationships and steward high-profile individuals and experts to promote our work to new and existing audiences in line with our charitable objectives. In particular, you will employ creative ways to appeal to new and under-represented audiences using free and social media. 

You’ll also assess suitability, carry out due diligence on individuals and identify media and fundraising opportunities as well as events through the year, while promoting strategic organisational objectives of public access, appealing to new audiences and addressing our heritage, nature and climate ambitions.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

We’d love to hear from you if you have:

 • An understanding of recruiting, managing and deploying high profile individuals to represent an organisation or charity

• A knowledge of planning, stakeholder management and overseeing complex workstreams

• An understanding of free media and social media platforms and content creation, in particular how to utilise them to reach new and under-represented audiences.

• Knowledge of high-profile individuals in the public eye that represent the whole of society and an understanding of how they might support an organisation. 

• Organisational and planning skills Excellent attention to detail while able to juggle and prioritise an often competing workload

You’ll be personable, persuasive and able to influence and negotiate and you will be up to date with social media trends and how best to tap into them to further cause of the charity.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.