Analytics Implementation Specialist - National Trust : Job Details

There’s never been a more exciting time to work in Digital at the National Trust.

As a member of our Digital Product team, you'll play an important role in delivering our exciting digital roadmap and new enhancements to the Trust’s successful and award-winning digital portfolio, whilst supporting our cross-departmental digital marketing and communications strategy.

Reporting to the Analytics Implementation Manager, this role will help product managers and colleagues within the broader Digital and Innovation team to deliver an ambitious vision for the organisation.

This is a fixed term contract due to end when the previous employee returns from maternity leave.  At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. 

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. 

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve regular meetings in the office, alongside days working from home. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

This fixed-term role will focus on supporting our Analytics Implementation Manager to deliver a great service for colleagues in the communications and Marketing team over the next 12 months.

You’ll be responsible for supporting regular reporting on the performance of our website at nationaltrust.org.uk and ensure that tags are updated for campaign activity and performance reporting in line with Marketing Team requests. You’ll also work closely with our Digital Product Managers to design and build AB tests using Adobe Target, with the opportunity to build our behavioural analytics capacity, supporting dashboard creation and monitoring of user activity with Quantum Metric.

You’ll work closely with a range of colleagues from the digital and marketing teams, and your strong attention to detail and willingness to learn will enable you to make a great contribution to our mission of making the places in our care accessible to everyone, forever. 

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. 

We’d love to hear from you if you have:

•Proven experience with deploying digital Analytics with Adobe Analytics or Google Analytics

•Working knowledge of JavaScript, HTML, CSS and jQuery with the ability to trouble shoot code implementations.

•Experience of Building Data Layers and of using Tag Management Solutions such as Ensighten, Google Tag Manager and Adobe Launch

•Experience with using Adobe Target or similar A/B testing tool.

•Experience of working with Digital Products, Marketing or user experience teams in an Agile delivery environment

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.